1. Introduction

OutdoorsFam.com (“we”, “our”, “us”) is committed to protecting your privacy. This policy describes what personal information we collect, how we use it, and your rights regarding your information.

2. Information We Collect

Personal Information: Name, email, shipping address, phone number, payment method (never full credit card info), order details when you purchase.

Account Data: If you create an account or subscribe to our newsletter, we collect your login/email for account management and marketing (with opt-out).

Marketplace Data: If you buy via Shopee, Lazada, or Amazon, those platforms share only necessary order/shipping info with us.

Automatic Data: We use cookies and analytics tools on our website (e.g., Google Analytics, Wix Analytics) to understand traffic and improve user experience. You may manage cookie preferences in your browser.

3. How We Use Your Information

To process orders, payments, and delivery.

To provide customer support.

To send purchase confirmations and delivery updates.

To inform you about new launches, deals, or feedback requests (marketing emails, only if you opted in; you can unsubscribe at any time).

To analyze and improve our services and website.

4. Sharing of Information

We do not sell or rent your personal information.

We share info only as needed: with payment processors, shipping companies, customer support tools, and for legal compliance (e.g., with authorities if required by law).

For marketplace orders (Shopee, Lazada, Amazon), those platforms process your data per their own policies.

5. Data Retention

We retain your data as long as your account is active or as needed to provide services, comply with law, or resolve disputes.

6. Security

We use secure servers, encrypted payment channels, and trusted third-party platforms (Wix, Shopify, Shopee, Lazada, Amazon) to protect your data. However, no online store is 100% immune to breaches; shop with awareness.

7. Your Rights

You can request, correct, or delete your personal data by contacting hello@outdoorsfam.com.

You may unsubscribe from any marketing emails via provided links.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe your child has provided data, contact us for its removal.

9. Policy Updates

This policy may change—updates will be posted on this page. If significant changes are made, we will notify account holders via email.

10. Contact

Questions about privacy? Email hello@outdoorsfam.com